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Dear Portfolio Members, I am currently working on a digital platform for couples counseling: heycouples.de. The aim of ”HeyCouples” is to create a flexible and transparent way of getting professional support together or alone in relationship issues. Coaches can be booked directly via the platform and sessions can be carried out via video calls.
We have launched our waiting list and are currently doing user research.
My request to you: I have 3 questions that I would like to ask you. (Topics > Experience with couple counseling, search experience and feedback website heycouples.de (we launch the English site soon)).
Could you share your experiences with me? If you are interested, there are 2 possibilities: We will talk to each other (about 20mins) or I will email you the formulated questions.
Of course we will treat your answers confidentially. All data are for user research only and will not be passed on.
Thank you in advance,
Regards
Frederick
4 Comments-
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Ella Bernie and all – thanks for the note. For our user research, it is just a nuance that the current website is merely in German (at the moment) – more importantly, we would like to get some feedback on the following 3x questions (either in writng or ideally though a 15-20mins conversation). Let me know if one of you would be availavle – any responses data will not be shared and strictly used for the research study only
1. Have you ever done or considered couple therapy with your partner(s) or as an individual?
If yes:
Please describe briefly how you approached finding a therapist and how this worked out for you
What was difficult about finding a therapist? How would you have wished it to be different?
If no:
– Is there any particular reason you didn’t consider yet?
– Which situation would make you consider a couple therapist?
2. In an ideal world, what would be important for you to choose a therapist ?
3. (After checking HeyCouples,de prototype website)
– What comes first to your mind when seeing the website?
– Does it speak to you? Why, why not? (please be super honest ;))
– Any other ideas/ feedback for us?
– Would you be interested in being a beta tester?
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Hi Frederick Leuschner there maybe a language disconnect here as therapy/counselling is different to coaching?
I’ve never sought couple’s therapy, however, when it comes to individual counselling/therapy there would be a number of things I would consider; specifically are they qualified (for UK, registered with British Association for Counselling and Psychotherapy), what do they offer – therapy/counselling/psychotherapy/psychology (all are different and not everyone understands what they need so for individuals to be specific on this or offer an initial call, type of counselling are they trained in etc, what topics do they specialise in and what is their demographic (there is only so much that can be learned versus understanding nuances of intersectionality). Generally, when it comes to therapy or coaching, you would probably have to try a few to find the right fit (I’m a therapy fan but it’s not for everyone and different types suit different people).
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Janis Chan Thanks a lot for your input – based on our research, there is no fixed term how to call a couple counseller. It varies btw counseller, coach and therapist. The term therapist may sound too clinical vs coach for some seekers etc.
Would you be available for a brief call to speak about some generic topics (like you would search, existing experience with coaches etc) – my email [email protected]
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Hi Frederick, when the English site is ready I definitely recommend sharing it on the platform, we’ve had some great feedback discussions on other people’s websites before. In terms of the feedback you are looking for here, I’m wondering whether coaches may be able to offer some feedback, or point you in the right direction of who to speak to, Laura Thomas, Fiona Chorlton-Voong, Brian Farrell, Helen Taylor, PETER WILFORD, Emma Tian Williamson, Rachael Ebanks-Gold, Luis Galindo, Skylar Haven, alan hills, Bushra Arbawi, Janis Chan – do you have any advice?