What I offer
Chief of Staff
2x Chief of Staff (full time and fractional) offering expert support in Culture, Operations, and Strategy for executive teams. Able to fill gaps in department leadership until the right skilled experts can be hired into those roles. Process and Project manager bringing scalable efficiency to choas.
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Fractional Operations Support
Operational Excellence Partner, offering a range of generalist skillsets to solve any Ops issue for early-stage brands. Open to hands-on process operating, process design and SOP documentation, or expert calls to get your team moving toward your next milestone.
Fractional Recruiting
Ad hoc recruiting for any cross-function role at any level, including executive. I'll handle full-cycle recruiting (at a fraction of the cost) so you can focus on finding the best person for your group. I build strong connections with candidates so they have an incredible impression of your brand.
Experiences
Founding Generalist, Hello Generalist (Fractional Consulting)
Fractional Operations Generalist, consulting with early stage brands. I build scalable Biz & Product Ops. Founding Generalist cohort with Hello Generalist platform. Currently supporting early-stage marketplace, CPG, and e-Commerce clients.
Chief of Staff, Copper Cow Coffee (Series A, Coffee CPG)
First CoS hire. Implemented OKRs and functioned as cross-functional project manager. Department lead for People Ops/HR function driving PEO implementation ($100K ROI), recruiting, ESat, and RIFs. Launched new sales channel leading to $500K in new ARR by placing product in 50+ hotels.
Chief of Staff, Kitchen to Kitchen (Seed stage, Restaurant group)
Founding level employee supporting CEO and executive team on company-wide initiatives plus business operations. Built foundational people operations including platforms, policy, training and direct recruiting process (150+ hours interviewing candidates at every level).
CX Operations & Strategy, Blue Apron (Series C thru IPO, Mealkits)
Early hire and long-time Blue Apron CX leadership, holding multiple roles Scaled Blue Apron's CX support team from 3 to 250 people across 3 national sites.
