The talk’s quite interesting. The first part is talking about what we refer to at ISRS as ”radical uncertainty” – low probability/ high risk events and high probability/ low risk events (usually occurring simultaneously) that create a lack of resilience in organisations. The second part is that it’s now predominantly human issues vs technology issues that are holding us back. Not sure I’ve picked these up in the book yet.

I am enjoying the book so much that I have ordered her back catalogue! It has consolidated some of my learning from last few years – timely, as I mentioned some requirements in the future of work in a talk couple of weeks ago. Namely, the embracing of uncertainty and fostering an environment to experiment. (in addition, from a neuroscience of change/coach perspective, framing language around ”experiment – language used in a lab” rather than everything being a ”contest” or ”war” shifts client perspectives quickly. Notice everything is about winning rather than testing – which we need in portfolio careers! Thoughts?)