What I offer
UX and UI Design
Business Savvy & Creativity | Design Expertise
Having worked for some of the world's top companies in various roles, I understand how businesses operate. This allows me to support clients and organisations to achieve their business goals while creating meaningful experiences for their users.
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Design & Branding Audit and Improvement
Values & Personal Approach
Positive, pragmatic and personable, I can help you find out what your brand is missing and create an identity that speaks to your audience and align with their values.
Commercial Photography
Passionate for conveying meaning through still images
Let me help you communicate your brand, idea or product in a way that genuinely attracts your audience and shares your values with the broader community. It would be great to chat!
Experiences
UX and UI Designer
Working for one the lead property companies in Scotland on their B2B and B2C channels, I oversee the entire UX cycle for new and existing products, from research and ideation to UI design, including user testing.
Digital Branding and Creative Lead at Phoenix Space
Created the Risk Management department at a joint venture firm between Zurich Insurance & Santander and grew it from one to three staff.
Also worked as a Senior Compliance Advisor for one of the biggest charities in the world, Mercy Corps, providing compliance, risk management and policy support.
Operational Risk and Compliance Leader
Over 7 years of experience working for Motorola, General Motors, IBM and Santander, among others, improving their customer service procedures, and satisfaction ratings through process reviews, quality assurance workshops and staff training. I was also responsible for implementing new services.
Customer Service & Operations Process Specialist
Over 7 years of experience working for General Motors, IBM and Motorola improving their customer service procedures and satisfaction ratings through process reviews, quality assurance workshops and staff training.
